- Final Sale | Up to 50% off almost everything
Frequently asked questions
Payments, discounts & giftcards
How can I redeem my voucher or discount code?
On JOSHV.com, you can redeem your voucher or discount code during checkout. In our JOSH V brand stores, you can tell one of our Sales Advisors that you have an active voucher or discount code in your account. It is possible to combine multiple vouchers.
Please note: always use the email address on which you received the discount code.
Can I redeem my vouchers in combination with other discount codes or promotions?
Yes, it’s possible to combine vouchers with one personal discount code or promotion.
My discount code is not working. What should I do now?
First, check whether the code has been entered correctly and whether the promotion is still valid. Please keep in mind that discount codes are often linked to specific terms and conditions. Still not working? Feel free to contact our customer service we’re happy to help you.
Please note: always use the email address on which you received the discount code.
Which payment methods can I use at JOSH V?
At JOSH V, you can shop safely and securely. You can complete your order using the payment methods below.
Online payment methods
iDeal
Bancontact (for Belgian customers only)
Apple Pay
Klarna - Pay Later
Credit card
PayPal
Earn and spend miles with Flying Blue+
Gift vouchers & gift cards
Fashioncheque
One4all / Fashion Cadeau / Woon Cadeau gift card (available exclusively in our Brandstores)
My payment with Klarna isn’t working. What should I do?
Unfortunately, it may happen that your order is declined by Klarna. Due to privacy reasons, Klarna does not share the reason for the refusal with JOSH V. For more information about the decline, we recommend contacting Klarna’s customer service directly. You can do so via www.klarna.com/nl/klantenservice or by phone at +31 (0)20 808 28 52.
To still receive your order, we advise placing a new order and choosing a different payment method.