Return fee

For orders from The Netherlands and Belgium, we charge a €4.99 return fee. This return fee will be applied when you register your return in the return portal.

Donation to a sustainability initiative
From 2020 to 2024, JOSH V donated 10% of the return costs to a sustainability initiative. From 2020 to 2022, this was Sympany, an organization that collects textiles and either finds a new purpose for them or recycles them. From 2023 to 2024, the decision was made to donate this percentage to ReShare.

Are you curious as to why we charge a return fee?
The return rate in the fashion industry can be as high as 50% or more, and returning packages has a significant environmental impact. At JOSH V, we aim to minimize this impact as much as possible, together with you.

Read more about our goals and developments in the areas of transport, shipping, and returns.