- Shop your Christmas looks - now up to 50% off l Order by 29 dec for New Year’s Eve
Frequently asked questions
Payments & discounts
How can I redeem my voucher or discount code?
On JOSHV.com, you can redeem your voucher or discount code during checkout. In our JOSH V brand stores, you can let one of our Sales Advisors know that you have an active voucher or discount code in your account. It is possible to combine multiple vouchers.
Please note: always use the email address to which you received the discount code.
Can I redeem my vouchers in combination with other discount codes/promotions?
Yes, it is possible to combine vouchers with one personal discount code/promotion.
My discount code isn’t working. What should I do now?
First, check whether the code has been entered correctly and whether the promotion is still valid. Please note that discount codes are often subject to specific terms and conditions. Still not working? Feel free to contact our customer service—we’ll be happy to help you.
Please note: always use the email address to which you received the discount code.
Which payment methods can I use at JOSH V?
Shopping at JOSH V is safe and reliable. You can complete your order using the payment methods below.
Online payment methods
iDEAL
Apple Pay
Klarna – Pay Later
Credit card
PayPal
Sofort
Gift vouchers & gift cards
Fashioncheque
My Klarna payment isn't working. What should I do?
Unfortunately, it may happen that your order is declined by Klarna. For privacy reasons, Klarna will not disclose the reason for the decline to JOSH V. For more information about the decline, please contact Klarna's helpdesk. Visit www.klarna.com/nl/klantenservice or call 020 808 28 52.
To receive your order, we recommend placing a new order and choosing a different payment method.