More sustainable packaging today. To more efficient transport.
The journey our clothing makes, from material to your wardrobe, plays a major role in its footprint. That’s why we minimize the distance our items travel and keep packaging to a minimum.
Transport to our warehouse
Our garments sometimes travel around the world before reaching you. So we have a responsibility to reduce the environmental impact of their journey.
Today
We produce in Portugal and North Macedonia, minimizing transport distances.
In 2024, 58% of our shipments arrived by sea, 27% by truck and 15% by air. We are well aware that air freight has increased by 8% but are working hard to increase sea and truck transportation.
TomorrowBy 2025, 100% of our cardboard used to ship goods to the Netherlands will be FSC-certified.
Shipping to consumers in EU
We are proud to offer eco-friendly delivery options. By working closely with our logistics partners, we’re making more sustainable choices such as DHL and Budbee easier than ever.
Today
Over 80% of JOSH V items are packed with a fully automatic packaging machine that reduces waste and improves spatial efficiency.
In 2023, 8% of our customers chose climate-neutral shipping with Budbee. While this option was temporarily unavailable in 2024 due to system updates, we’re excited to reintroduce it in 2025 with Budbee parcel lockers.
Tomorrow
Packaging
When it comes to packaging, less is more. We’ve streamlined our process to use as little material as possible, without compromising the quality and care JOSH V pieces deserve.
Today
We no longer provide extra buttons and button bags with our garments. Need an extra button? No problem, just reach out to our Customer Service or visit one of our Brandstores.
We protect your items with 100% recycled plastic polybags and ship them in FSC-certified boxes*
Our hangtags are made from FSC-certified paper, our brand labels feature 50% recycled polyester.
Since 2021, our warehouse uses a packaging system that automatically adjusts the size of each box, eliminating excess air and reducing waste.
* 87% of our suppliers use FSC certified carton boxes
Tomorrow
By 2025, we further reduce hangtags and make our brand labels even more sustainable.
Returns
Returns are a challenge for the planet and our business. That’s why we are taking steps to minimize them and make the process more sustainable.
Today
Having a brandstore gives us a lot of valuable insights about why clients return items.
Our size guide, detailed product information, and dedicated customer service team help you choose the right fit, right away.
We’ve added secure warning tags to prevent returns of worn clothing.
Returned items are repackaged, their old packaging is recycled.
To raise awareness, we charge a €4.99 return fee, with 10% donated to a cause.
We are working with Returnless to access even more data on returns.
Tomorrow
We’ll continue to educate our customers about the environmental impact of returns.
Donations
Every return makes a difference, that is why we have a symbolic return fee. We donate a portion of these fees to support meaningful projects, turning it into something positive.